01
Reactive routes, not intelligent ones
Routes are planned by hand every morning or followed blindly. Without real-time optimization, detours, delays, and extra fuel pile up.
Logistics · Distribution · Last mile
Integrated technology for logistics companies
Logistics companies don't need another piece of software. They need tracking, fleet monitoring, and customer service to run as a single operation. AUGEVI combines Routes Guardian, Iotsmart, and Personaizit so your fleet stops being a black box.
Diagnosis
What holds this kind of company back today
Before moving a single piece, it's worth naming the real bottlenecks.
02
Zero visibility over your units
The customer asks "where is my delivery?" and your team gets on the radio. A unit may have been stopped for 40 minutes without anyone noticing until the driver reports it.
03
Customer service that gets overwhelmed
Every customer asks the same thing on WhatsApp: what time will it arrive? who's the driver? can I change the address? Your support team doesn't scale with volume.
The ecosystem combo
Which pieces we activate and why
Each company in the AUGEVI ecosystem contributes a specific layer of the problem. Combined, they close the loop.
Routes Guardian
Visit site →Optimizes routes, tracks units in real time, and cuts mileage and fuel. It's the brain of the field operation.
Iotsmart
Visit site →Sensors and telemetry on your units: temperature for cold chain, fuel, driving behavior, geofences. Data that Routes Guardian turns into decisions.
Personaizit
Visit site →Automated WhatsApp support for the end customer: shipment status, rescheduling, questions. A human operator only steps in when needed.
How it connects in operation
The end-to-end flow
- 1
The order comes in and is assigned automatically
Any channel (web, WhatsApp, ERP) drops in the order. Routes Guardian assigns it to the optimal route based on delivery window, capacity, and geography.
- 2
The unit travels with real-time telemetry
Iotsmart transmits location, speed, temperature, and consumption. If a unit falls outside its window or stops out of zone, an alert fires before the customer calls.
- 3
The end customer checks and resolves via WhatsApp
Personaizit responds 24/7 with live data: where the delivery is, the real ETA, rescheduling options. It only escalates to a human when there's a real incident.
- 4
The supervisor sees the operation on a dashboard
Routes Guardian centralizes KPIs: on-time rate, mileage, fuel, customer satisfaction. Next week's decisions are made with data, not gut feeling.
What changes in the metrics
Results you can feel
- Typical 15-25% reduction in miles driven per delivery
- End-customer response time in seconds, not hours
- 100% visibility of your units without relying on the driver to report
- Customer service workload drops by 50% to 70%
- A single dashboard for leadership: operations, support, and costs in one place
- Gradual adoption: we start with one channel or route and scale up
Frequently asked questions
What people ask us before getting started
Do I have to replace my entire current system?+
No. We connect to your ERP, CRM, and order platform via API. The idea isn't to replace, it's to coordinate what you already have with the missing layers (tracking, IoT, support).
Does it work if I only have 5 units?+
Yes. Plans scale from small fleets to hundreds of units. The ROI lies more in eliminating manual tasks than in sheer scale.
Can I start with just one of the three companies?+
Yes. The most common approach is to start with Routes Guardian + Personaizit and add Iotsmart when specific sensors (cold chain, fuel, behavior) justify the investment.
How long does implementation take?+
Between 4 and 8 weeks to have the operation running on real data. The first month is setup and integrations; the second is calibration with real traffic.
How is it billed?+
Each company has its own model (per-unit subscription for Routes Guardian, per-device for Iotsmart, per-conversation for Personaizit). AUGEVI consolidates the proposal so you see the total cost of operation in one place.
If this sounds like your operation, let's talk
20 minutes. We'll quickly tell you whether AUGEVI is the right path or whether another route suits you better.
Book a session