Case studies
AI agents in production, with real numbers
Four companies serve their customers with Personaizit agents, the AUGEVI AI agent company. This is their production data: reply times, after-hours messages and contacts moving on to a quote, a booking or an advisor.
Sales of new and used heavy trucks
Kenworth DAF Monterrey: 73 s median reply time and advisors who only see qualified leads
A heavy truck dealership that filters its contacts with an AI agent before handing them to an advisor.
- Median AI reply time (last 90 days)
- 73 s
- Of after-hours messages answered by the AI in under 5 min
- 93%
- Of outgoing messages sent by the AI (last 90 days)
- 91%
Median AI reply time (last 90 days)
Of after-hours messages answered by the AI in under 5 min
Of outgoing messages sent by the AI (last 90 days)
Vacation rentals
Escapadita: 34 s median reply time across four channels and 1,006 price questions handled by the AI
A vacation rental business that serves WhatsApp, Instagram, TikTok and Messenger with an AI agent, day and night.
- Median AI reply time
- 34 s
- Of after-hours messages answered by the AI in under 5 min
- 96%
- Price questions handled by the AI
- 1,006
Median AI reply time
Of after-hours messages answered by the AI in under 5 min
Price questions handled by the AI
Hotel and tourism
La Posada en el Potrero Chico: 130,011 customer messages handled and 5,303 contacts at booking stage
A hotel and tourism business that serves thousands of potential guests on Instagram, Messenger and WhatsApp with an AI agent.
- Median AI reply time
- 49 s
- Customer messages handled
- 130,011
- Contacts reached the booking stage
- 5,303
Median AI reply time
Customer messages handled
Contacts reached the booking stage
Fireplace sales and maintenance
Chimeneas Esqueda: 40 s median reply time and 1,868 contacts at quote stage
A fireplace sales and maintenance business that serves WhatsApp with an AI agent and leaves quoting to its sales team.
- Median AI reply time
- 40 s
- Contacts (14%) reached the quote stage
- 1,868
- Price questions handled by the AI
- 1,435
Median AI reply time
Contacts (14%) reached the quote stage
Price questions handled by the AI
Data as of October 9, 2026. Personaizit production data; excludes tests and sandbox.